WordPress Maintenance

Updates, security, backups and speed work for WordPress sites. Month-to-month, no contract, with any hosting provider. Frog Stone Media has managed WordPress sites since 2007.

Every plan includes

  • WordPress updates, tested first and rolled back if something breaks
  • Security scans of every file, every day
  • Nightly backups to a separate drive
  • Speed work: caching, image compression, database cleanup
  • Uptime monitoring around the clock
  • A monthly report of what was updated, what was fixed and how the site is performing

Plans

Essential Care

Small business sites, blogs and portfolios.

$175 per month

  • All WordPress updates handled
  • Daily security scans
  • Nightly backups
  • Speed optimization
  • 24/7 uptime monitoring
  • Monthly reports
  • Support requests handled within one business day

Elite Support

Online stores, membership sites and high-traffic sites.

$899 per month

  • Everything in Pro Management
  • Hourly backups
  • Unlimited support requests
  • Performance tuning
  • Highest support priority
  • Dedicated account management

How the work is done

Updates

Every update is tested before it reaches the live site. If an update breaks something, it is rolled back.

Security

Two systems scan the site around the clock. Malware cleanup is part of every plan.

Backups

The whole site is backed up nightly to a separate drive. Elite Support adds hourly backups for stores and membership sites.

Speed

Caching, image compression and database cleanup. Pro and Elite add Cloudflare for visitors outside the region.

Monitoring

Uptime is monitored around the clock, and an alert goes out when the site goes down.

Support and reports

Small changes are handled by email. A monthly report lists what was updated, what was fixed and how the site is performing.

Questions

Does the site need to be hosted with Frog Stone Media?

No. Plans work with any hosting provider. WordPress hosting is also available from $20 per month.

What if an update breaks the site?

Updates are tested before they are applied. If something still breaks, the update is rolled back, and the nightly backup allows a restore to a working version.

How fast are support requests handled?

Essential Care: within one business day. Pro Management: ahead of Essential Care. Elite Support: highest priority. Support comes from the person who manages the site.

Is there a contract or cancellation fee?

No. Billing is month-to-month and plans can be cancelled at any time.

Are content changes and new features covered?

Support requests cover small changes such as text edits, new pages and plugin installs. Redesigns and custom features are quoted separately.

What about a site that is already hacked?

See WordPress security for cleanup and protection.

Choosing a plan

Email support@frogstonemedia.com or use the contact form with the site address. Custom web applications are built through DevSac.

Contact form